What continuous flow means
Continuous-flow systems heat water as it is needed instead of storing it in a hot-water tank. The practical selection still needs to account for the household's simultaneous demand and the manufacturer's performance information.
Choose for the installation
Provide the existing model, fuel type and controller details. A replacement needs to suit the available services and installation location; the appearance or advertised flow figure alone is not enough.
Make the quote comparable
Ask for the model, installation work, controller compatibility and any service alterations to be specified. If you are considering an alternative system type, ask for it as a separate option.
Your questions, answered.
Will my existing controllers work with a replacement?
Compatibility must be checked for the specific products. Do not assume an old controller will work with a new unit.
Is a larger advertised flow rate always better?
The correct selection depends on the home's needs and the supply and installation requirements of the model.
Can you diagnose an error code remotely?
An error code helps identify what to investigate. It is not a substitute for diagnosis of the appliance and installation.



