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Hot water. Sorted.Sydney · Illawarra · Gerringong · Southern Highlands

Heat pump hot water

A smarter system
starts with the right advice.

Considering a heat pump? Compare the system, installation and running-cost assumptions—not just the headline discount.

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Tell us how we can help

Request a hot water quote.

Choose what you need and your system type, or select Not sure. We’ll be in touch.

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Your enquiry goes directly to the Elite team. Privacy information. We’ll confirm scope and timing before booking.

A little help with your hot water.

Our current offers
Offer terms & conditions

$150 replacement discount

Applies to a hot water system replacement supplied and installed by Elite Hot Water. Your written quote will show the discount and agreed installation scope.

15% pensioner discount

Let us know you are a pensioner when requesting your quote so the discount can be included before you approve the work.

$0 call-out fee

The $0 call-out fee applies weekdays from 7:00am to 3:30pm. Outside these hours, any call-out fee will be confirmed before attendance. This offer covers the call-out fee only; assessment, labour, repairs and parts are quoted separately where applicable.

Heat pump incentives

Availability and value depend on your existing system, property, replacement model, current scheme rules and participating provider. Eligibility and the actual discount must be confirmed in writing before installation. No fixed rebate amount is guaranteed.

How it works

An air-source heat pump uses electricity to transfer heat from the surrounding air into stored water. It is a different approach from a conventional electric resistance heater.

Suitability comes first

Ask about household demand, installation space, airflow, noise, electrical supply and the selected model's performance in your conditions. A suitable product and a well-planned installation matter more than a generic saving claim.

Compare installed cost and ongoing use

A useful comparison sets out the exact model, installation work, expected use, electricity tariff and any incentive assumptions. Savings vary. We will not turn a general estimate into a promise for your household.

Check incentives before committing

Some upgrades may qualify for incentives. Eligibility depends on the scheme, system and installation. Request an itemised quote that clearly identifies any discount and the amount you pay.

Your questions, answered.

Will a heat pump suit every property?

No. Space, demand, supply, siting and model-specific requirements all need to be assessed.

How much will I save?

A useful estimate needs your existing system, usage, tariff and the proposed model. No single percentage is guaranteed for every household.

Are rebates automatic?

No. Confirm eligibility, the proposed equipment and installation requirements before accepting an offer.

Further reading: Australian Government guidance, Australian Government guidance.

More ways we can help.

Elite plumber working on a kitchen tap

MAINTAIN

Heat pump service enquiries

If your heat pump is not working as expected, record the error, model and installation details. We will confirm whether the work falls within our service scope or needs manufacturer support.

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Elite plumber arriving with tools

REPLACE

Hot water replacement

Replacing a hot-water system is an opportunity to make a better choice for your household. Compare suitable options and understand the installation before you commit.

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