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Hot water. Sorted.Sydney · Illawarra · Gerringong · Southern Highlands

Hot water · Elite

Get to the cause.
Get back to hot water.

No hot water, a leaking tank or temperatures that keep changing? Tell us what your system is doing so we can help work out the next step.

Elite plumber working on a bathroom tap

Tell us how we can help

Request a hot water quote.

Choose what you need and your system type, or select Not sure. We’ll be in touch.

Prefer a full-size form? Open it here ↗

Your enquiry goes directly to the Elite team. Privacy information. We’ll confirm scope and timing before booking.

A little help with your hot water.

Our current offers
Offer terms & conditions

$150 replacement discount

Applies to a hot water system replacement supplied and installed by Elite Hot Water. Your written quote will show the discount and agreed installation scope.

15% pensioner discount

Let us know you are a pensioner when requesting your quote so the discount can be included before you approve the work.

$0 call-out fee

The $0 call-out fee applies weekdays from 7:00am to 3:30pm. Outside these hours, any call-out fee will be confirmed before attendance. This offer covers the call-out fee only; assessment, labour, repairs and parts are quoted separately where applicable.

Heat pump incentives

Availability and value depend on your existing system, property, replacement model, current scheme rules and participating provider. Eligibility and the actual discount must be confirmed in writing before installation. No fixed rebate amount is guaranteed.

Start with a diagnosis

A cold shower does not tell you which part has failed. Let us know whether every tap is affected, when the problem started and whether the system displays an error code. A clear photo of the model label helps us prepare for the right equipment.

Understand your options before deciding

The decision to repair or replace should take account of the fault, the condition of the system, available parts and the cost of the proposed work. Ask for a clear explanation of what the repair addresses and what may still need attention.

What happens next?

Provide your suburb, system and the work you need. The team confirms coverage, availability and the next assessment or quote step. An enquiry is not a confirmed booking.

Can you tell me the repair cost from a photo?

A photo helps identify the system and visible issues. Some faults need an on-site assessment before a reliable scope and price can be given.

Should I repair an older system?

Age is one consideration. The actual fault, tank condition, parts availability and repair cost matter too. We can discuss repair and replacement options.

A clear next step.

Choose the service that matches your job and send the relevant details.

Get a hot water quote
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