The product
Confirm the exact model and capacity, its suitability for the site, the warranty and the process for future service support.
The installation
Ask what plumbing, electrical, site preparation and removal work is included. Clarify the proposed location and who handles any additional trade work.
The price
Look for an itemised installed total, GST, exclusions and the final customer payment. Any incentive needs to identify the assumptions and eligibility pathway.
The handover
Ask for commissioning and installation documents, controls guidance and the maintenance information for the selected product. Keep them with your proof of purchase.


